How do I file a claim on behalf of my Service Facility?
To get started, please download the Pre-Paid Redemption (PPM) Portal Guide. Then navigate to the homepage:
https://ppmclaims.amyntagroup.com
You will need the last 8 digits of the vehicle's VIN, plus the contract number or customer's last name. Follow the steps in the guide to complete your redemption.
How do I update the payment method associated with my Service Facility?
To update the payment method associated to a Service Facility, the Service Manager must submit a request via email to Amyntaclaims@amyntagroup.com.
Please make sure to include the following details on the request:
- Full Name and Address of Service Facility
- Batch number (If already submitted)
- Payment Method being requested
- Credit Card – Specify delivery method;
- *Delivery option must be directed to the fax number or email associated to the Service Facility Cashier or Warranty Administrator.
- Via Fax -Provide Fax number
- Via Email – Provide Email address
- Check – Payment will be mailed to the Service Facility’s address on file.
Who do I contact for further assistance?
If you require further assistance, please contact our Customer Service Department at: